Evelop Airlines to become new customer for A350 component support

Total Component Support (TCS®) for a period of ten years

Lufthansa Technik has been contracted by the Spanish Airline Evelop to provide Total Component Support (TCS®) for the airline's future Airbus A350 aircraft. The ten-year contract covers two A350-900 that will enter Evelop's fleet in March 2019 and 2020 respectively.

"With Lufthansa Technik, we are placing the material supply for our new A350s in the hands of a proven and reliable partner with a global presence," said Bruno Claeys, Director General of Evelop. "For us, this is the guarantee of the highest aircraft availability from day one."

"Our Total Component Support optimally supports growing and expanding airlines such as Evelop by providing a highly reliable material supply. The new contract for another customer in Spain is evidence that Lufthansa Technik is the best choice for A350 component support in Europe. We are delighted that we are now able to expand our market share for this aircraft type even further," said Georgios Ouzounidis, Senior Director Sales Europe of Lufthansa Technik.

Total Component Support (TCS®) customers benefit from a pooling concept: Lufthansa Technik stocks more than 100,000 components and guarantees 100 percent reliable delivery at a pre-determined service level. As a member of the Lufthansa Technik components pool, also smaller airlines' operating costs go down to a level normally available only to operators of much larger fleets.


Image: Copyright Evelop Airlines 


GACA approval for maintenance services on aircraft registered in Saudi Arabia

• First A-check of Saudi registered A320 conducted in cooperation with DC Aviation Al-Futtaim

Dubai, United Arab Emirates, February, 2019 – Lufthansa Technik has received the approval from the General Authority of Civil Aviation (GACA) of the Kingdom of Saudi Arabia for maintenance services on aircraft registered in Saudi Arabia. In January 2019, a first A-Check on a corresponding Airbus A320 was already conducted by Lufthansa Technik Middle East mechanics in the hangar of DC Aviation Al-Futtaim LLC, a joint venture of DC Aviation and the Al-Futtaim Group at Al Maktoum International Airport (Dubai World Central Airport) in Dubai.
The 400 man-hours check was the second A-Check accomplished in January 2019 within the Lufthansa Technik and DC Aviation Al-Futtaim cooperation. It included for example the check of all systems which are relevant for flight safety, the exchange of several components, or the completion of service bulletins.

Omar Aker, Lufthansa Technik's Regional Sales Manager stated: "We are only the second VIP MRO supplier in the Gulf region approved for Saudi registered aircraft of the Airbus A320CJ family and Boeing BBJ types. The first A-Check maintenance has been finished within budget and ahead of schedule".
"We welcome the opportunity to further increase our service Level for providing comprehensive maintenance solutions and modifications," said Michael Kuhn, Chief Executive Officer, DC Aviation Group. "DC Aviation's extensive industry experience, wide maintenance network and knowledge of business operations in cooperation with Lufthansa Technik, one of the leading providers of technical services for the aviation industry, is a collaboration which I am certain will be of considerable benefit to our clients," he added.
"The cooperation agreement with Lufthansa Technik takes advantage of our facility and the increasing infrastructure available thereby providing the strong foundations for offering world-class maintenance services to our customers both in the region and beyond. The agreement also enables us to further diversify our technical knowledge through the larger number of aircraft types being supported," added Holger Ostheimer, Managing Director, DC Aviation Al-Futtaim. 

As part of the long-lasting cooperation agreement between Lufthansa Technik and DC Aviation Al-Futtaim, the product portfolio consists of regular checks as well as maintenance services, including unplanned repairs for example in the case of an AOG (Aircraft on Ground). It also features services for aircraft cabins, including small modifications. Moreover, there are plans to establish a mobile aircraft and cabin service to serve the region. 


Lufthansa Technik Middle East continues on growth path

Facility space doubled in the Mohammed bin Rashid Aerospace Hub, at Dubai South

Lufthansa Technik Middle East is profiting from the steadily expanding aviation market in the Gulf region. To meet growing customer demands, the company has doubled the size of its facilitiy and added new services to its portfolio. In the second half of 2018 the facility has already been successfully audited by the German Federal Aviation Office (LBA). 

The hangar and workshop space at the main facility in the Mohammed bin Rashid Aerospace Hub at Dubai South was enlarged from 2,500 to 5,000 square meters – only one year after the opening of the location.

The additional space enables Lufthansa Technik Middle East to increase its capabilities for Airframe Related Components (ARC®), for example composite repairs on components such as the inlet cowls of the Boeing 787. New nacelle and radome spares for Boeing 787, 777 and Airbus A320 aircraft were acquired. Additional local mobile support teams can now perform on-wing work for certain repairs at customer sites within the region, significantly reducing costs and turnaround times. Further possible services are currently in preparation.

Tahnoon Saif, CEO, Mohammed bin Rashid Aerospace Hub said "Lufthansa Technik is one of the leading aviation suppliers in the world and we are delighted to see that their facility has doubled in size within the first year of operation at the Mohammed bin Rashid Aerospace Hub. We look forward to developing their offering at the Aerospace Hub, and will continue to support their growth and development."

Besides its recently expanded facility at Mohammed bin Rashid Aerospace Hub, Lufthansa Technik Middle East also operates a warehouse at Dubai airport, where more and more parts are stored for local spares support. The company also offers AOG support, landing gear services, engine wash services and a local material support desk. Further evaluation of additional capabilities for the region is ongoing.


Image: Copyright Lufthansa Technik 


Lufthansa Technik becomes drone competence center for the Lufthansa Group

SafeDrone by Lufthansa Technik and Lufthansa Aerial Services under one roof

SafeDrone by Lufthansa Technik and drone fleet operator Lufthansa Aerial Services will be pooling their expertise in the future. This step allows SafeDrone to steer its operations in a new direction and focus on services for business and industry customers.

Both companies will continue to trade under their current names and concentrate on their core competencies. SafeDrone's focus will be on providing technical fleet management and monitoring the condition of drones via SafeDrone Health. Lufthansa Aerial Services is responsible for drone deployments at industrial installations such as wind turbines or electrical power lines. The training opportunities previously offered by SafeDrone and  SafeDrone Academy will be continued and further developed by the affiliated company Lufthansa Aviation Training from March on.

By taking over the flight operations, Lufthansa Technik becomes the drone competence center for the entire Lufthansa Group. The MRO company is thus assuming responsibility for strategic matters, portfolio management and the correlation of all drone activities within the Group. Furthermore, Lufthansa Technik will also represent the Group's interests on national as well as international bodies and take part in the development of binding standards for the drone industry.

"The realignment of SafeDrone and the integration of Lufthansa Aerial Services' flight operations allow us to combine existing competencies and focus our drone activities on the growing industrial sector. Our skilled colleagues at Lufthansa Aviation Training will bring our training opportunities to the next level. Thanks to this strategic measure, the Lufthansa Group will be positioned successfully throughout the drone market's value chain," says Ulrich Hoffmann, project manager at SafeDrone.


Image: Copyright Lufthansa Technik 


Leadership changes in Product Divisions Engine Services and Component Services

New management spokesmen have started

Lufthansa Technik has newly filled two central management positions. Effective January 15, the former Head of Strategic Purchasing, Dr. Georg Fanta, has taken over the role of the new spokesman for the management of the Product Division (PD) Component Services. Dietmar Focke, former Managing Director of Lufthansa Technik Budapest, has assumed the role of spokesman in the management of PD Engines on February 1.

Dr. Georg Fanta succeeds Harald Gloy, who has moved to Lufthansa Cargo as Executive Board member. Fanta has been with Lufthansa Technik since 2001 and has held numerous management positions in the company since then. Prior to his position in Strategic Purchasing, the industrial engineer and materials scientist worked in the areas of Base Maintenance and Controlling & Business Development, among others. For several years Fanta was also Managing Director and Chief Financial Officer at Spairliners GmbH, a joint venture of Lufthansa Technik and Air France Industries.

Dietmar Focke joined Lufthansa Technik 18 years ago as a Production Engineer in the Components Division, where he subsequently worked, among other things, as a consultant for Strategy and Business Segment Development. He later took over production management in the Airframe Related Components Division. At Ameco Beijing, a joint venture of Lufthansa and Air China, he was initially Head of Component and Landing Gear Maintenance and later Head of Aircraft Overhaul. He then took over Lufthansa Technik Budapest, one of the six current locations in Lufthansa Technik's base maintenance network. In the Engine Division he succeeds Bernhard Krueger-Sprengel, who is now responsible for the Lufthansa Group's Technical Fleet Management.


Images: Copyright Lufthansa Technik 


Leading aviation engineering companies team up to form the independent aircraft modifier alliance

A group of significant players in the aviation industry are cooperating to form a new alliance in the field of aircraft modification. As leading companies in the retrofit industry, EAD Aerospace, Envoy Aerospace, Etihad Airways Engineering and  Lufthansa Technik have signed a Memorandum of Understanding (MoU) to form the Independent Aircraft Modifier Alliance (IAMA).

IAMA aims to encourage aircraft owners and operators to modify and modernise their fleets through high quality equipment and rigorous inspections, irrespective of which IAMA members provide the engineering services.

Aircraft modifications, such as the installation of new cabins, connectivity solutions or avionics systems can be approved and documented through a Supplemental Type Certificate (STC) offered by providers such as the IAMA members. The alliance addresses customer concerns with regard to documentation, data availability and a worldwide customer support network across different regulatory systems with various national authorities.

The main objectives of the Independent Aircraft Modifier Alliance are to agree to common standards for the documentation and quality of Supplemental Type Certificates, to establish an open, secure documentation platform for airline customers and aircraft owners using STCs, and to inform the relevant public and expert communities about the advantages of STC approved solutions.

Bernhard Randerath, Vice President Design, Engineering and Innovation of Etihad Airways Engineering said: "This alliance is a positive step towards addressing the challenges that customers face with STC solutions today. As the Middle East's largest MRO, we use OEM solutions, however, Etihad is renowned for innovation and applying our own STC modifications. We believe that OEMs will also benefit from becoming members of IAMA, which is open to all modification providers."

"Our customers need seamless solutions and efficient support during implementation and most importantly service afterwards. STCs are a fast, cost efficient way to provide modifications, and IAMA is a promising approach to address the critical points of documentation simplicity and continued after-sales support."

Thomas Rueckert, Head of Base Maintenance and Aircraft Modification at Lufthansa Technik, said: "We enable aircraft operators to decide objectively and independently on the best possible modification solution for their fleet – regardless of a specific provider. Safety, flexibility of solutions for implementation of customer requests, along with speed and efficiency are at the heart of our activities."

"In addition, value retention and reliable life cycle support are essential factors for aircraft operators and owners. IAMA jointly develop transparent standards that will help our customers make the right decisions," adds Andreas Gherman, Head of the Design Organisation at Lufthansa Technik.

Patrick Gindre, Sales Director of EAD Aerospace says: "The aftermarket modifier ecosystem needed a "home" to discuss our challenges, best practices and to improve our services by delivering a common message to the market. Together, we have the objective to shape the future of the STC in the aviation world".

Romain Mbwang Seppoh, Head of Airworthiness at EAD Aerospace adds: "The retro fit market has specific challenges to be handled with customers and operators in terms of organisation and mandatory exchange of data. IAMA will be a collaborative and knowledgeable reference and voice to regulators and standardisation committees regarding how STCs efficiently fulfil these obligations. Being in the heart of the activity, IAMA tackle those challenges daily. The alliance will foster proportionate and adapted regulations, and jointly develop and provide the optimal tools to its members."

"We are excited to be a part of IAMA," said Adrian Honer, partner and ODA Lead Administrator at Envoy Aerospace, LLC.  "The affiliation will provide our members with a significant voice to resolve issues that affect retrofit certification approvals.  Our involvement in IAMA reflects our commitment to our customers, present and future, to be a leader in retrofit aircraft certification quality."
Marilyn Feigl, partner and ODA Administrator at Envoy Aerospace adds: "Retrofit modifications on aircraft have unique challenges.  IAMA will offer its members mentorship and counselling to deal with these challenges, especially when dealing with regulatory agencies and the industry at large.  This will help raise the certification standards to ensure the highest quality STC products."

The launch meeting of the IAMA is scheduled for spring 2019. The Independent Aircraft Modifier Alliance is open to all market participants including aircraft manufacturers, airlines, suppliers and lessors. Founding members of the alliance believe that a strong and transparent retrofit market will benefit everyone. Members of the alliance work together to offer a transparent, distinct and independent market for aircraft retrofits, providing greater choice for operators and added value for the aviation industry.



Support agreement with FADEC Alliance for LEAP engines

Asset availability services for operators worldwide

ENDICOTT, New York – FADEC Alliance, a joint venture between GE Aviation and FADEC International, has signed a 25-year agreement with Lufthansa Technik to provide Full Authority Digital Engine Controls (FADEC) availability services for LEAP engines globally. Lufthansa Technik and FADEC Alliance will use the engine controls for support agreements, loans and exchanges across their global airline customer bases to bring a full selection of asset management services to the commercial transport industry.
The agreement covers asset management, logistics and maintenance, repair, and overhaul (MRO) support. Lufthansa Technik will manage a global pool of line replaceable units (LRU) in order to provide availability to both Lufthansa Technik and FADEC Alliance airline customers. Lufthansa Technik will establish a certified repair station in Hamburg, Germany for the LEAP FADEC. FADEC Alliance will provide technical support from the FADEC Alliance MRO network located in Massy, France and Fort Wayne, Indiana.
"Lufthansa Technik is a world leader in asset logistics and MRO services to airlines," said Steven McCullough, chief executive officer of FADEC Alliance. "The company's global footprint provides superior customer support, while FADEC Alliance's strategic technical expertise in LEAP engine controls makes this contract a win-win for airlines across the world."
"The exceptional FADEC Alliance products are crucial for operators and timely availability of spare parts is of utmost importance," said Burkhard Pfefferle-Tolkiehn, vice president Asia Pacific & Fulfillment, Component Services at Lufthansa Technik. "We are proud to collaborate with FADEC Alliance on MRO and asset management. We will jointly keep our customers flying."
LEAP engines equipped with FADEC Systems are used on Boeing 737 MAX, Airbus A320neo and COMAC family 919 aircraft. The FADEC – consisting of digital computers, called engine control units, and a pressure sub-system – controls all aspects of aircraft engine performance, such as engine fuel flow and variable engine geometries. Both parties will use the pool to support their customers for loans and exchanges of LEAP FADECs, to provide high availability and high performance asset services, and to maximize efficiency for airlines.
The LEAP engine is a high-bypass turbofan produced by CFM International, a 50-50 joint venture company between GE and Safran Aircraft Engines.



Image: Copyright Lufthansa Technik 


The world's first cockpit panel test robot developed

Preventive maintenance for all switches and LEDs

Lufthansa Technik AG has developed the first robot for fully automated tests of cockpit controls in the world. The test procedure is called RoCCET, which stands for Robot Controlled Cockpit Electronics Testing. In the future, RoCCET will be used to check the functionality of LED lights and switches on the basis of concrete, standardized measurement data. The robot-based procedure is currently in the integration phase.

The robot has integrated sensors to measure the forces that occur when switches are activated. In addition, it is equipped with several industrial cameras with which it captures all display instruments and any outer damage. With another camera, it measures the brightness of all displays from various angles. The robot is thus able to check all switches and LEDs just as well as a human and perform defined functional tests.

"This fully automated procedure allows us to ease the burden on our colleagues in the workshops and reduce the testing effort by one to two hours per component. At the same time, the new procedure provides concrete measurement data in accordance with uniform standards. For example, we now have physical threshold values for the brightness of LEDs.  And with the help of data mining, we can determine exactly when an LED has to be replaced," explains Florian Sell, Senior Engineer Automated Test Equipment Systems at the Aircraft Component Services division and manager of the RoCCET project.

The robot-based test procedure will initially be used for cockpit controls on Airbus A320 and A350 as well as Boeing 787 aircraft. In the future, its use may also be extended to other cockpit and cabin controls on all aircraft types at various locations.



Images: Coypright Lufthansa Technik 


Comprehensive services for Japan Airlines A350 fleet

Total Component Support (TCS®)

Lufthansa Technik and Japan Airlines (JAL) have expanded their trusted partnership by entering into a long-term agreement on Total Component Support (TCS®) services for the carrier's Airbus A350 fleet. For a period of ten years the new contract covers the majority of Japan Airlines' Airbus A350 components. The contracted services include maintenance, programs for reliability monitoring and enhancement as well as logistic services. Currently JAL holds 31 firm orders and 25 options for the state-of-the-art long-range jet.

Atsushi Maeda, Executive Officer of Procurement at Japan Airlines, said: "The Airbus A350 constitutes a key element of the future Japan Airlines fleet. We believe this agreement will bring us even more stable and smooth component operations and the highest performance for our customers. Furthermore, it provides us additional benefits such as maintenance cost optimization and cost control, while enhancing the long term partnership with Lufthansa Technik."

Gerald Steinhoff, Vice President Corporate Sales Asia Pacific at Lufthansa Technik, said: "We are very proud and honored to extend our services with comprehensive MRO solutions for Japan Airlines' Airbus A350 fleet. We will work very closely together as partners to ensure the highest safety and reliability. With this latest agreement, Lufthansa Technik has proven its position as leader for A350 component services in Asia Pacific. This will also result in a further increase of A350 components allocated to our warehouses in the region."

With the new agreement, Japan Airlines and Lufthansa Technik continue to expand their successful relationship which already includes a variety of MRO services.  Among others, Lufthansa Technik has been providing TCS® services for Japan Airlines' Boeing 787 fleet since 2011.



Image: Copyright Airbus 


New Executive Board member for Technical Operations, Logistics & IT

Soeren Stark succeeds Dr. Thomas Stueger

On 1 January, Soeren Stark joined the Executive Board of Lufthansa Technik AG with responsibility for Technical Operations, Logistics & IT. He was appointed to this position in September 2018 by the company's Supervisory Board. Stark, who has a degree in business engineering, will assume responsibility immediately for fleet services, base maintenance, components, logistics, IT and quality management. In this function, he will also serve as the accountable manager correspondent to EASA Part 145, EASA Part 21/G and EASA Part M.

Stark has worked in various Lufthansa Group companies. Most recently, he served on the Executive Board of Lufthansa Cargo. Prior to that, he headed both the aircraft overhaul and logistic services divisions at Lufthansa Technik, among other things. On the Executive Board of Lufthansa Technik AG, Stark succeeds Dr. Thomas Stueger, who served the Board for more than 14 years and retired in December.

"In numerous positions within the Lufthansa Technik Group, Soeren Stark has repeatedly demonstrated his extensive understanding of our business," said Dr. Johannes Bussmann, Chairman of the Executive Board of Lufthansa Technik AG. "Also because of his successful work on the Executive Board of Lufthansa Cargo, I'm convinced that we have found the right man to follow in the sizable footsteps of Thomas Stueger."

"Thomas Stueger had great influence on Lufthansa Technik. During his tenure as a member of the Executive Board, he made significant contributions to the company's success," added Carsten Spohr, Chairman and CEO of Lufthansa AG. 


Wizz Air's technical operations relies on AVIATAR

Partnership extended for ten years

Wizz Air and Lufthansa Technik have signed a ten-year AVIATAR agreement to provide one of Europe's fastest growing airlines with innovative digital fleet solutions.

Key element in the partnership approach is to further improve efficiency of Wizz Air's technical operations by using AVIATAR's modular solutions in the areas of predictive and preventive maintenance and reliability management. This happens in direct connection to the Maintenance Control Center (MCC) in Budapest. In addition, Wizz Air will also benefit from all other innovative offerings by Lufthansa Technik and third parties on AVIATAR.
Christian Ambiehl, Wizz Air's Head of Maintenance, said: "We have selected AVIATAR after a detailed analysis of the offerings available. The open and modular architecture of AVIATAR together with the strategic decision of our long-term partner Lufthansa Technik to neutrally offer access even to its competitors, makes it a unique platform. Competition and access to new markets have been key to Wizz Air's success in the past 14 years and our digital vision requires a neutral platform, which enables us to cooperate digitally with our MRO and technical operations partners within our growing route network. AVIATAR also allows us to control our fleet's operational data for the co-creation of new digital solutions to generate additional values for Wizz Air's operation and beyond. It is our objective to grow our fleet faster than our Technical Operations team."

Christian Langer, Head of Digital Fleet Solutions at Lufthansa Technik, said: "We are a proud partner of Wizz Air and have proven our capability to develop solutions beneficial to the needs of operators. Together with other state-of-art products available on AVIATAR, Lufthansa Technik's track record to deliver OEM-independent MRO solutions have become a reality in the digital world. Together with a growing number of airlines in the community we will continue to develop further cost-saving solutions for AVIATAR."

AVIATAR allows operators and other participants in the MRO market to collaborate on an open and neutral platform. It applies analytical models to provide new insights, recommendations and notifications, enabling users to simplify their decision processes. AVIATAR rewards its users through the optimization of operating hours, reduced consequential costs and safer as well as more reliable fleet operations, serving airline passengers around the world.

AVIATAR is an OEM-spanning platform, independent of Lufthansa Technik or any MRO service contracts. It serves as a central and connecting hub for digital products and services for the aviation industry.


Image: Wizz Air 


Total Component Support for 737 MAX of Eastar Jet

Korean low-cost carrier Eastar Jet has contracted Lufthansa Technik AG to supply components for its new fleet of Boeing 737 MAX aircraft. With currently six aircraft on order, Eastar Jet will receive its first two 737 MAX by the end of 2018, with the remaining four aircraft following in mid-2019.

Similar to the support for the airline's Boeing 737NG fleet, the new Total Component Support (TCS®) agreement includes component maintenance as well as spare parts leasing through a component pool at Eastar Jet's headquarters at Gimpo International Airport in Seoul. Likewise the airline will be granted access to the corresponding spare parts pools at Lufthansa Technik.

"Lufthansa Technik has met our expectations concerning the support provided on the Boeing 737NG," said Daniel Yim, General Manager of the purchasing team from Eastar Jet. "Therefore we are looking forward to the expanded component supply for our Boeing 737 MAX fleet aimed at achieving the same results."

Stefan Loh, Senior Sales Manager at Lufthansa Technik, said: "We are looking forward to providing component support for the new Boeing 737 MAX fleet. We will support Eastar Jet with excellent service quality and a competitive cost structure."

Lufthansa Technik guarantees reliable delivery from its TCS® pool comprising over 100,000 different components. Aircraft operators benefit from optimal component availability, without having to create and maintain their own spare parts warehouses. Lufthansa Technik TCS® pool customers benefit from lower operating costs, especially through effects of scale.



Image: Copyright Eastar Jet 


Arkia signs comprehensive support contract

Total Technical Support for A321LR

Arkia Israeli Airlines has signed a comprehensive technical services contract with Lufthansa Technik. Within the framework of a ten-year agreement, Lufthansa Technik will support the airline with Total Technical Support (TTS®) including Technical Operations Management (TOM) for Arkia's three Airbus A321LR.

Integrating all MRO activities into one service package, Lufthansa Technik will provide engineering, line maintenance and component support including consumables and expendables as well as wheels-and-brakes services. The first aircraft delivered from the OEM to Arkia will be the first aircraft of the A321neo type featuring the long-range configuration.

The on-site services in Tel Aviv will be performed by Lufthansa Technik Maintenance International (LTMI). Over the next three years, experienced mechanics and the station manager will provide TOM and line maintenance services on site at Arkia's hub in Tel Aviv, preparing the carrier's technicians to take over line maintenance after that period.

"Arkia has been modernizing its entire fleet, moving to a full jet fleet for its regional and international routes," says Nir Dagan, President and CEO of Arkia. "Our main fleet now comprises new and state-of-the-art jets: Embraer E-195, Airbus A321LR and, starting in 2020, the A330-900. We were looking for the best support for our new fleet and we are happy and proud to rely on Lufthansa Technik's experience and expertise to support the new era of Arkia. I feel this combination of the latest aircraft models with the best support in the market are the basis for Arkia's development."

"This contract is a milestone for us, as it is our first major contract with Arkia. We are very much honored and proud that we were selected by Arkia to support the A321LR fleet with our TOM Services," says Georgios Ouzounidis, Senior Director Corporate Sales Europe at Lufthansa Technik.

As part of a TTS® contract, TOM is a service package which integrates all local line maintenance services on a long-term basis. Working closely with the operator, the TOM staff optimizes the integration of maintenance and engineering services into the airline's flight operations and ensures the smooth functioning of all other MRO services. The permanent presence of both a station manager and a Lufthansa Technik team at the customer's home base assures both a close and well-coordinated working relationship and the optimal adaptation of Lufthansa Technik's services to the airline's requirements.

Arkia will also benefit from Lufthansa Technik's new digital platform AVIATAR, which offers the latest technologies for large amounts of data to be delivered by new aircraft types like the A321LR.



Image: Copyright Arkia Israeli Airlines 


Lufthansa Technik develops assistance system for the identification of part numbers

Digital Seat Cover Tool: Use on mobile devices

Lufthansa Technik has developed the first digital assistance system for the identification of seat cover part numbers in the world. The new application is called Seat Cover Tool and is already being used for cabin maintenance work on the Lufthansa Airbus A380 fleet. Designed for both mobile and stationary use, it is compatible with all current PCs and iOS-based devices such as iPads and iPhones.

Up to now, the entire process – from finding a dirty or damaged seat cover, cushion or belt, and identifying the part number to ordering and replacing the component – was completely manual. But through the use of the Seat Cover Tool, Lufthansa Technik has now digitalized the identification of the correct component and partly automated the overall process for the first time. Cabin mechanics thus save a lot of time for passenger seat maintenance.

"With Seat Cover Tool, the part numbers of seat covers that need replacing can now be identified more quickly and easily. We've managed to reduce the respective process time from six minutes to less than one minute. In addition, the application is very simple to use and identifies every seat cover part number reliably," says Stefan Mehler, Project Manager at Lufthansa Technik.

Seat Cover Tool is set to be rolled out to other seat parts and all common aircraft types as early as next year. Once that version of the tool has proven itself in practice as well, Lufthansa Technik intends to offer it to other MRO companies for a fee so that they, too, can benefit from the advantages of Seat Cover Tool.


Image: Copyright Lufthansa Technik 


Lufthansa Technik Shenzhen and Asiana Airlines signed a technical support agreement on V2500 thrust reverser

Lufthansa Technik Shenzhen and Asiana Airlines signed a five-year agreement for technical support on V2500 thrust reverser. Under the terms of the agreement, Lufthansa Technik Shenzhen will support Asiana Airlines in developing its in-house capabilities for the V2500 thrust reverser and other related components by providing technical training, tools and equipment as well as on-site support.
The aim is to establish a flexible and mutually beneficial cooperation based on the respective expertise and needs of both companies and to deepen their relationships. With the quality standards and experience of Lufthansa Technik Shenzhen, Asiana Airlines will take a significant step towards building its own repair capabilities instead of outsourcing the services.

"This joint approach allows us to build innovative repair services that cover more than the V2500 thrust reverser, with benefits such as increased aircraft availability and a close relationship with a world-class MRO service provider," said an Asiana representative on behalf of Chang Young-il, Executive Vice President Maintenance & Engineering at Asiana Airlines.

"The MRO cooperation between us and Asiana Airlines has been in place for more than 25 years," said Gerald Steinhoff, Senior Vice President Corporate Sales Asia Pacific at Lufthansa Technik. "We will offer our customer full availability and fast access to capability development."



Image: Copyright Asiana Airlines 


Lufthansa Technik is one of the best training organizations

Training positions currently free in Hamburg and Frankfurt

Lufthansa Technik AG has won an award from the business magazine Capital for outstanding training quality. The company received a perfect score of five stars, putting it among the finest training companies in Germany. Lufthansa Technik also won a leading place in the "dual-study training" category.

This year, more than 700 companies took part in the study, which was sponsored by Capital, the talent platform "Ausbildung.de" and the employer branding agency TERRITORY EMBRACE. The goal is to identify success factors for training and dual-study training programs in Germany. Candidates were judged according to the following criteria: support for trainees, learning in the company, innovative teaching methods, company commitment and chances for success. This study of the best trainers in Germany has been carried out annually since 2017.

"The award is more than just confirmation of our work. It also shows that Lufthansa Technik is an attractive training organization for ambitious young people. We are currently still looking for trainees for our locations in Hamburg and Frankfurt. Anyone who enjoys technology and would like to become a tool mechanic, an electronics technician for devices and systems or a surface coating technician is in exactly the right place at Lufthansa Technik. Interested young people who have finished secondary school or completed university entrance examinations are very welcome to apply. We look forward to hearing from them," says Kristin Bakonyi, Manager HR Marketing for Apprentices & Young Talent Programs at Lufthansa Technik in Hamburg.



Images: Copyright Lufthansa Technik 


Paving the runway: UTC Aerospace Systems and Lufthansa Technik sign component service agreement

UTC Aerospace Systems and Lufthansa Technik have signed a life of program component service agreement for maintenance of Geared Turbofan (GTF) engine accessories integrated and supplied by UTC Aerospace Systems for the A320neo

November 8, 2018 – UTC Aerospace Systems, a unit of United Technologies Corp. (NYSE: UTX), and Lufthansa Technik AG  today announced a life of program component service agreement for the maintenance and support of accessories for the Pratt & Whitney PW1100G engine for the A320neo.

Under this agreement, Lufthansa Technik will develop repair capabilities for certain UTC Aerospace Systems' GTF engine accessories.  UTC Aerospace Systems will provide GTF engine accessory parts and certain repair services to Lufthansa Technik.  By cooperating in repair development and sharing maintenance practices, both companies will be able to offer improved aftermarket services aimed at reduced operating costs.

"We are very pleased to expand our relationship with Lufthansa Technik," said Tim White, President, Electric, and Environmental & Engine Systems, UTC Aerospace Systems. "This is a great opportunity for two companies to leverage each other's knowledge, expertise and technology and work together to develop improved solutions that enhance the overall customer experience."

"We are excited to continue our relationship with UTC Aerospace Systems," said Dr. Johannes Bussmann, Chairman of the Executive Board of Lufthansa Technik. "Our customers will benefit greatly as we combine Lufthansa Technik's maintenance, repair and overhaul capabilities with the design knowledge of UTC Aerospace Systems. Just like with the classic engine option, Lufthansa Technik will soon be able to repair A320neo line replaceable units in-house, including the engines."

Lufthansa Technik and UTC Aerospace Systems have enjoyed a long standing, collaborative relationship including On-Site Support (OSS) for better access to inventory and to support repairs. Recently, the organizations entered into a Designated Overhaul Facility (DOF) agreement for the Boeing 787 to provide support for capability buildup.



Image: Copyright Lufthansa 


Cyclean® Engine Wash: Long-term partnership with SIA Engineering Company

5-year contract with SIA Engineering Company to conduct engine washes

Lufthansa Technik AG signed its first comprehensive Cyclean® Engine Wash contract with SIA Engineering Company Limited (SIAEC) at the MRO Asia-Pacific in Singapore on 7 November. The long-term cooperation is set to last for five years.

With this contract, SIAEC will now clean the engine types of its major customers under Singapore Airlines Group with Cyclean® Engine Wash at Singapore-Changi Airport with. This includes the Rolls-Royce Trent 700, 800, 900, 1000 and XWB engines, the Pratt & Whitney PW4000 and General Electric GE90-115 for Singapore Airlines Limited and Scoot Tigerair Pte Ltd.

Mr. Foo Kean Shuh, Senior Vice President of Line Maintenance and Cabin Services of SIAEC, says: "Cyclean® Engine Wash from Lufthansa Technik is a product that has been proven to effectively and efficiently wash many types of engines, enabling SIAEC to create higher levels of productivity and operating efficiency. We are pleased to be able to offer this service to our airline customers, which will improve the performance of their engines."

"We are very proud to have convinced SIAEC and the entire Singapore Airlines Group of our Cyclean® Engine Wash technology. We are delighted about the long-term partnership with SIAEC and look forward to further expanding our presence in Southeast Asia in the future," says Mr. Gerald Steinhoff, Senior Vice President Asia Pacific at Lufthansa Technik.

Cyclean® Engine Wash is performed as part of maintenance work, in transit between two flights or overnight. It shortens conventional engine washing time by up to 80 percent and enables unrestricted execution not only in the hangar but everywhere at the airport. Cyclean® Engine Wash can be applied to all current engine types of the leading manufacturers General Electric, Rolls-Royce, Pratt & Whitney, CFMI and IAE. Since its market launch in 2007, more than 70 airline customers worldwide have decided on Cyclean® Engine Wash until today.



Image: Copyright Lufthansa Technik 


Lufthansa Technical Training and SAMC signed a Memorandum of Understanding at Airshow China

The MoU intensifies a closer strategic partnership between the two companies

On Nov. 7th, 2018, Shanghai Aircraft Manufacturing Company (SAMC) and Lufthansa Technical Training, a wholly owned subsidiary of Lufthansa Technik AG, signed a Memorandum of Understanding (MoU) at Airshow China in Zhuhai. The MoU intensifies a closer strategic partnership between the two companies in on-the-job training of skilled technicians.
SAMC is a subsidiary of Commercial Aircraft Corporation of China (COMAC) and is responsible for the production of ARJ21, C919 and CR929. It provides four major businesses, including final assembly, key components and parts fabrication, MRO and retrofit and composite material. The company undertakes the vital task of developing China-made-aircraft and is determined to be the most efficient and most trustworthy manufacturer.
Lufthansa Technical Training is a leading independent global training provider for staff involved in the maintenance, repair and overhaul (MRO) industry for aircraft, engines and aircraft components of civil aviation. From basic technical training and type-related further training to competence training, Lufthansa Technical Training offers courses important for safety, reliability and economically-oriented qualifications.
The letter of intent outlines a strategic cooperation between SAMC and Lufthansa Technical Training, including training system development, new staff training, advanced training for skilled technicians and facility planning for practical training. SAMC and Lufthansa Technical Training college will apply advanced training methods and modules from Lufthansa Technical Training in a joint education program. SAMC and Lufthansa Technical Training endeavor to built-up a modern platform for on-job training with dual system and evaluation through the contemplated initiative.


Image: Copyright COMAC 


Engine Health Management app improves performance of entire engine fleets

New AVIATAR app based on "digital twin"

With the development of a proprietary diagnostic tool, Lufthansa Technik ushers in a new era in aircraft engine maintenance. The new Engine Health Management app, accessible through Lufthansa Technik's digital platform AVIATAR, enhances the Engine Health Management service and offers airlines a highly efficient and useful means to monitor and manage the status of their engine fleets.

In order to predict damage mechanisms that are not visible through conventional Engine Condition Monitoring (ECM) systems, Lufthansa Technik's engine experts created a so-called "digital twin". The computer model of a physical engine features such a level of detail that it allows to determine the impact of an individual component on the entire engine, enabling engineers to diagnose the cause of a specific deviation from the standard behavior of the engine.

With the enhanced Engine Health Management service, each individual engine in a fleet is constantly monitored. Using optimally adapted alert rules, unusual wear or unforeseen damage is detected at an early stage. Lufthansa Technik's skilled and experienced analysts diagnose problems and issue maintenance and troubleshooting recommendations to customers. Engine Health Management thus ensures that material expenditures, costs, and performance are kept in an optimum ratio to one another.
The Engine Health Management app on AVIATAR provides customizable and flexible access to a customer's fleet at any time. It presents the current status of each engine virtually at the touch of a button.

Lutthansa Technik has established AVIATAR as an open and neutral aviation platform for international cooperation so that airlines, component manufacturers, other MRO providers and leasing companies are in control over their data and can use common interfaces based on a digital twin despite competition.

AVIATAR's cloud-based infrastructure ensures the highest level of data security in accordance with European data protection requirements for customers' and partners' data.
A Software Development Kit (SDK) is available to all airlines and potential partners to develop their own applications.



Image: Copyright Lufthansa Technik